We are confident that you will be satisfied with your purchase from Tea For Spot. If for some reason you aren't, we will gladly exchange or refund any unopened teas or accessories under the following conditions:
- Returns or exchanges must occur within 30 days of receipt of your order.
- All items must be unopened, unused, undamaged, and in their original packaging.
- Original shipping and handling charges are not refundable unless resulting from an error made by Tea for Spot.
- Except in cases of an order fulfillment error on the part of Tea For Spot, all return or exchange shipping charges will be at your expense. You may click here for the ship to address.
- In cases of an order fulfillment error on the part of Tea For Spot, return shipping charges will be refunded in full. These returns must be sent via USPS Priority Mail. Please contact us prior to sending these returns.
- Refunds are processed within 7-10 business days from receipt and inspection of the goods.
You may contact us at 1.203.586.1232 or by email at firstname.lastname@example.org and we will help facilitate returns and exchanges